I'm a passionate leader with a demonstrated history of building strong brands, perfecting guest satisfaction, engaging teams, and maximizing owner profit in Hotels + F&B. Derek Stumpfhauser.
Basically, I make hOSPITALITY better.
Better for guests, better for employees, better for owners.
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Experienced.
Multi-property portfolio management, both domestic and international
Luxury and lifestyle, including branded + boutique, urban + resorts, union + non-union
Pre-opening, renovations, brand conversions, ownership sales, and management transfers
Brand Development, Sales and Marketing, Revenue Management, Rooms, Food + Beverage (F&B), Engineering, Accounting
Driving owner profit and ROI via sales and marketing, strategic pricing, and cost controls
Top-line and expense forecasts, operating budgets, revenue management, P&L ownership
Strong ability to identify, plan, and execute tasks, projects, and business plans
Expert skills in managing TripAdvisor placement, guest experience, and associate satisfaction